Delivery Information

Delivery Information

Pure Zone offers free shipping for orders over $100. 

 

For all orders under $100, a flat rate shipping fee of $18 will apply. All prices on the website are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Pure Zone Online will currently only accept Australian credit cards. The Merchant name Pure Zone will appear on your credit card statement. Shipping is currently only available within Australia.

 

** IMPORTANT DELIVERY INFORMATION OVER PUBLIC HOLIDAYS **

Please note that you might expect delays over the Public Holidays.

In order to get deliveries out before Christmas, please refer to guide below for final orders:

Thursday 14th December is final day for orders for Victorian Regional Areas and NSW, QLD, ACT, SA, WA and NT Metro orders.

Monday 18th December is the final day for orders for Melbourne Metro Areas.

All orders placed after these dates above cannot be guaranteed delivery prior to Christmas due to the Australian Courier Services delivery time frames.

 

Please allow up to an additional 5 business days to our usual delivery time frames to your Boxing Day and New Year’s Order to be delivered. This is due to Public holidays and Couirer Services delivery timetables during the holiday period.

 

Pure Zone will dispatch all online orders by courier. A Confirmation Email will be sent with the details of your order once it has been dispatched including the Courier Company and a tracking number. Your order will take 1 - 7 business days to deliver, depending on your location.

 

Please note: A signature will be required on delivery so please provide a delivery address where someone is available to sign for your order. Alternatively, you should use our "Notes" box in your Shopping Cart for your special instructions to leave the order without signing for it. If you choose to leave special instructions for the courier, please note this is your responsibility to ensure it is in a safe and secure location, away from weather conditions.

 

Please note - if there is no one to accept your delivery your delivery may be redirected and it will be the customers responsibility to collect this parcel within a given time frame. Pure Zone accepts orders for deliveries to Australia Post Parcel Lockers, P.O Boxes, Locked bags or RMD. No signature is required.

 

Changes to orders

Payments for online orders are made through a secure processing site, because we don't retain your credit card details, existing orders cannot be modified. Please contact us directly at online@purezone.com.au if you need to make any changes to your order and we will do our best to help you.

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